Testimonials

Westminster

The team at Key Residential are always friendly, helpful, and efficient. I have used their services for selling two properties and to manage one investment rental. I have always found them to be completely trustworthy and give excellent advice. They are not over pushy. I can recommend them to anybody without reservation.
Martin & Christine Goodall

Tuart Hill

We have had our property managed by Key Residential since Aug / Sept 2018, we now live interstate.
We were extremely impressed by Geoff’s professionalism and patience during the advertising period.
Rosa and Alison continue to be fantastic property managers – all communication is excellent and a high attention to detail is displayed especially during rental inspections. So pleased we found the right company for our home; our neighbour also uses them to manage her rental property too. Would highly recommend
Liz – Cairns Queensland

Tuart Hill

Geoff’s team is extremely dedicated & highly professional. My unit has been in their capable hands since 2014, when I moved to the East coast. They’ve made the transition from an owner-occupied to a rental property seamless for me. Thank you for your ongoing care & brilliant support!
Lexi L

North Perth

I have rented two properties (as a tenant) through Key Residential over the last 3 and a half years. I have dealt with Rosa and Allana for each of the properties and both have always been 100% professional and courteous. Maintenance issues have been resolved as soon as practical and I have always been kept informed of same. I would highly recommend Key Residential.
Justin Mulhair

Key Residential Rental Management

4.9

Based on 110 reviews

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Nyssa Starr

07:51 16 Jun 22

I highly recommend the team at Key Residential. The customer service and professionalism I received as a landlord from Kelsey and Allana when they managed my property was second... to none. When it came time to sell George was professional, helpful and easy to deal with.Geoff, you have put together a great team.read more

Giuliana Barron

04:31 11 May 22

A couple of months ago we were on the hunt for a new property manager for our two properties as we were having so many issues with our existing company. This was a very stressful... process as we wanted to make sure we could find someone that we could trust and would look after our properties and were worried about making the wrong choice.After much deliberating we decided to engage Key Residential and we have Alison as our Property manager. We feel like we really hit the jackpot! Alison is fantastic and she did an amazing job through the transition from our old management to key residential which was not an easy task as there was so many issues she needed to deal with to bring the properties across.Alison is so efficient and professional we feel lucky to have made the decision to move to Key Residential and would highly recommend her to anyone looking for someone they can trust with their properties.Giuliana and Markread more

Jaimee Grace

05:29 03 May 22

I was with this realestate for almost three years and I have never had an experience with a realestate as good as key residential. The staff there will go above and beyond for... you, helping with any enquires you might have as soon as they can. I have never had to wait more than a couple of hours for a response, where I would usually expect a couple of business days for a response. Extremely sad my new home is not through the same realestate, and I hope to rent through key residential again in the future.read more

Amy Pointon

11:16 26 Jan 22

The team at Key Residential were fantastic! They are punctual and professional but friendly, approachable and fair. Alison and Geoff were particularly kind and helpful when... wanting to leave one rental early and move into a bigger rental with my partner. I would definitely recommend Key Residential to anyone. Thank you for everything.read more

Samantha Marsh

05:11 05 Jan 22

I have been renting through Key Residential for the past few years and it has been a pleasure. My communications were always responded to in a timely manner and never felt like I... was a hassle. Big thank you to Alison for her professionalism over the past year.read more

Viktoriya Popova

08:41 16 Dec 21

My Husband & I were tenants through Key Residential for just over 3 years. From the day we attended their home open, until the day we vacated and finalised our dealings, their... team has been nothing short of outstanding. Geoff & Alison were always prompt, forthcoming & honest in all our dealings with them. All communication was very easy & friendly. We felt that they were also looking after our interests and not only the Owners' interests. We recently purchased a house which is why we are no longer renting through them but if we did not buy a house, we would have certainly stayed on as their tenants! We would highly recommend their company to any prospective tenants & owners alike. Thank you Team, from the Walkers :)read more

Shafiq Clarke

13:53 15 Dec 21

Would like to thank the team at Key Residential for managing my property a special gratitude to George for helping me with the process of purchasing my property, Geoff for going... out of his way to find paperwork for personal reasons for myself outside of managing my property and Alison for liaising and keeping me up to date on matters regarding my property with prompt reply’s.The service at Key Residential is certainly 5 star everyone gets looked after and never looked past if you need or ask for anything. The team goes out of their way to find the best interest for your needs.read more

min xiao

01:26 14 Dec 21

After some research, I chose Key Residential Rental Management to look after one of my rental properties. From 1st time meeting Geoff, to vet out a suitable tenant from multiple... applicants, to the signing of lease agreement and finally handing over a set of keys to the tenant, Key Residential Rental Management demonstrated effective and efficient. It has a process in place that encourages both property manager and property owner practice due diligence, which is better than my past experiences with 4 other property management businesses. Though I am only at the early stage of entrusting Key Residential Rental Management taking care of my investment, I feel the process they have in place, when practiced diligently, can produce good outcome.read more

Jeff Turner

23:55 13 Dec 21

Would highly recommend Alison and the team at Key Residential. They have looked after both our properties extremely well. Always easily contactable and problems resolved... efficiently and professionally. Well done.read more

Andrew Henderson

07:01 04 Dec 21

I rented a property from Key Residential for 2.5 years, from mid 2019 to late 2021. During that time I found Key Residential very professional and very easy to deal with.My... property manager was Alison and she was great to deal with during that time. Alison was very prompt to respond to any issues with the property.I would highly recommend this company to landlords or anyone looking to rent a property.read more

Pavan V

01:24 02 Dec 21

My experience with this agency has always been great. Very fast and professional response every time. Highly recommend them.

Kimberley Seats

13:16 01 Dec 21

Alison and Geoff are communicative and take a very reasonable approach to property management.

Sam M

10:35 01 Dec 21

Key Residential are fantastic to deal with, Geoff and Alison are true professionals and would not trust my property management needs to other people. It’s a true testament to... their business when tenants and property managers alike have a mutually positive experience with Key Residential.read more

Greg Oldfield

15:22 30 Nov 21

Geoff and the team are always very prompt in responding and provide a high quality, Professional Property services for tenants and landlords.

Starr French

04:50 18 Nov 21

We had Alison as our property manager when renting for two years and she was a pleasure to deal with. If there were any issues with maintenance etc she always organised things... quickly and was so easy to communicate with we had a lovely experience renting through Key Residential and would definitely recommend!read more

Ella Retzlaff-Hochen

02:54 09 Nov 21

Alison was my realestate agent for a short period of time but she was so lovely and always willing to help. She made my moving in, living and moving out of the property easy and... stress free. I would definitely go through Key Residential to rent againread more

Aaron Johnston

12:37 13 Sep 21

I have used key residential for the last 4 years on my townhouse - they were competitively priced and the customer service and friendly service from Allana, Kelsey and Geoff over... the years has been brilliant! Will definitely recommend and use again. Thanksread more

Matt Persichetti

07:48 09 Sep 21

Rented a property of Key Residential for 4 years, they were professional, easy to deal with and would help with any issues I had over the journey. Alison was always very quick to... respond via email with any dealings required, right to getting the bond back at the end. I would highly recommend this company to any landlords or people looking to rent a property.read more

Rachael Fallows

03:36 30 Jul 21

Key Residential have looked after my rental property for many years and have provided an excellent service throughout that time. My property manager, Alison responds to every... situation and query with efficiency and professionalism. She is able to deal with challenging situations while always maintaining a respectful manner to all involved.read more

Russell Miln

10:36 23 Jul 21

Key Residential have been professional and worked hard to keep the tenant and myself happy - they are responsive to requests for documentation, timely and have been a pleasure to... work with. They have been great during Covid and interpreting legal requirements, work well with the strata company, have a good list of maintenance contractors, and are knowledgeable about what is fair for the area.read more

J G

10:45 26 Feb 21

Their Residental Property Management team has been great thus far. Excellent service.

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